Public area - News, events, announcments - Topic started by UK CAB Moderator - September 16 2009, 11:41 am

Title: Job Opportunity: Part-time Treatment Information Worker
Post by: UK CAB Moderator on September 16 2009, 11:41 am
Please apply to by Friday 25 September 2009 .

Part-time Treatment Information Worker

Job summary

HIV i-Base is a treatment activist group, HIV positive led and committed to providing timely HIV treatment information for both positive people and health care professionals. HIV i-Base has developed key resources that have established the organisation as a provider of treatment information both nationally and internationally.

HIV i-Base is recruiting for the post of Treatment Information Worker. This role will involve working on the treatment phoneline, facilitating treatment information workshops and working with the i-Base team to write and edit treatment information guides.

This is a part-time post, three days a week and will initially be available for a two-year period, renewable subject to funding. There will be a probationary period of 6 months.

HIV i-Base are an equal opportunities employer. Applications from HIV-positive people are encouraged.

Main duties

Phoneline and Administratiive duties

    * To provide HIV treatment information to people infected and affected by HIV.
    * To take and write up appropriate phoneline notes and log them.
    * To make sure that phoneline information requests are dealt with on a timely basis.
    * To ensure that phone messages are responded to quickly and appropriately.
    * To maintain and review data collection systems.
    * To keep up to date with HIV treatment information through reading, attending relevant treatment events in order to provide an effective service.
    * To identify, research and write up topics which may arise from phoneline experience or new treatment initiatives in easy to understand formats for distribution through treatment training groups and elsewhere.
    * To be helpful, to listen and understand as well as give referrals where necessary to people who call the phoneline.
    * To help maintain a comprehensive library of resources which can be consulted when taking calls.
    * To make sure that the phoneline is properly staffed during operational hours.
    * To ensure that the confidentiality of the callers is not compromised.

Facilitating treatment workshops

    * To deliver treatment workshops with a focus to improve treatment literacy within the communities with which i-Base works.
    * To support the Treatment Development Worker in delivering treatment training programmes to HIV partner organisations.
    * To help support the body of treatment advocates i-Base continues to train.
    * To co-ordinate training sessions making sure all necessary materials are available for participants during the sessions.
    * To plan and schedule the treatment workshops as appropriate during the course of each year.


As the job develops over time, other developmental roles may become available. These may include but are not limited to:

   1. Improving and re-structuring treatment programmes, if the need exists.
   2. Continued management and support of treatment advocates.
   3. Publicising the work of HIV i-Base more widely.
   4. Developing stronger links with other HIV treatment-oriented organisations.

Improving links with other UK-Based HIV advocacy groups and working with UKCAB Coordinator to organize activities and events.

Personal Development

    * To develop and maintain an active interest and awareness in treatment and research relating to HIV care.
    * To participate in meetings as required.
    * To participate in supervision and appraisal.
    * To participate in training and development programmes.

Occasional other duties as identified by the organisation in conjunction with your line manager.

Person Specification


    * A good knowledge of HIV treatment information and related issues.
    * Experience of organising and facilitating workshops.
    * Experience of working in a membership or network organisation.
    * Experience of operating a phoneline. This can, however, be provided by on-the-job training for an otherwise suitable candidate.
    * Experience of using Microsoft Office computer packages (such as Word, Excel, Powerpoint), and also systems to share information in accessible formats for a wide and diverse user base.
    * Experience of data collection and giving presentations.
    * Experience of writing reports.


    * Ability to communicate with a wide range of people and convey information clearly.
    * Ability to be self-motivating and use initiative.
    * Good written English is essential.
    * Ability to prioritise workload and work under pressure.
    * Ability to take initiative and establish new administration systems.
    * Ability to work in a team setting but function as a sole practitioner.
    * Ability to keep accurate records.


    * Able to value and respect people and work with diversity.
    * Able to work in a complex and sometimes stressful sector.
    * Prepared to use training and other developmental opportunities.
    * Able to from time to time work outside regular office hours and location.

Accountable to:
HIV i-Base Director (Simon Collins)

Reports to:
HIV i-Base Line Manager (Winnie Sseruma)

HIV i-Base offices; 44-46 Southwark Street, London SE1 1UN
Telephone: 0207 407 8488

Hours: 24 hours per week/3 days a week/ Tuesday - Thursday

Salary: 25,000 per annum pro rata (15,000pa for 3 days)

Start Date: November 2009

Title: Re: Job Opportunity: Part-time Treatment Information Worker
Post by: Simon Collins on September 25 2009, 08:19 am
This deadline has now been extended to Friday 16th October.