Message boards index | Help | Search messages | Sign in


+ UKCAB + Public area + News, events, announcments + Lansley burying good news?

Lansley burying good news?

Print
Pages: 1

Paul Clift
Member
Posts: 467
Lansley burying good news?
Posted on: March 20 2011, 07:27 am

As an NHS employee I am a little constrained in what I can publicly/accountably do regarding emerging government policy toward the NHS, so would anyone like to do a favour and submit a Freedom of Information request to Dept. of Health for the full set of responses to the Ipsos MORI poll conducted last Autumn (2010) into public perceptions of the NHS?

According to The Guardian website http://www.guardian.co.uk/society/2011/mar/19/nhs-andrew-lansley-healthcare-reform?CMP=twt_fd "The Observer has learned that the polling organisation Ipsos MORI submitted the results last autumn to the Department of Health for inclusion in a government survey of public perceptions of the NHS. The data, commissioned by the department, shows that more members of the public than ever believe the NHS is doing a good job – a finding contrary to health secretary Lansley's insistence that it is falling short and needs urgent change."
Logged
kevinkelleher
Guest
Re: Lansley burying good news?
Reply #1 on: March 20 2011, 09:26 am

Paul hi,

The Care Quility Commission recently published http://benefits.tcell.org.uk/forums/nhs-staff-have-their-say-results-national-survey-are-published , The Dept. of Health published it GP findings http://benefits.tcell.org.uk/forums/general-practice-patient-survey-january-december-2010-national-results .
Logged
kevinkelleher
Guest
Re: Lansley burying good news?
Reply #2 on: March 20 2011, 10:00 am

Results from the Dept. of Health for the period 2004-2007 can be found at http://www.dh.gov.uk/en/Publicationsandstatistics/PublishedSurvey/ListOfSurveySince1990/Generalsurveys/DH_4129933 . Also found Ipsos http://www.ipsos-mori.com/researchpublications/researcharchive/709/Public-Perceptions-of-the-NHS-8212-20002004-What-Are-Patients-And-The-Public-Noticing.aspx .

Check out http://www.nhsconfed.org/Networks/NHSPartners/Ourwork/Comms/Pages/Perceptions_Independent_sector_NHS.aspx
Logged
Paul Clift
Member
Posts: 467
Re: Lansley burying good news?
Reply #3 on: March 20 2011, 02:00 pm

Hi Kevin - many thanks, much appreciated!
Logged
john@tcell.org.uk
Member
Posts: 136
Re: Lansley burying good news?
Reply #4 on: March 20 2011, 06:07 pm

The Guardian/Observer probably had already submitted an FOI but hope a parliamentary question by an interested MP or Shadow Minister would speed up the process.
Logged
kevinkelleher
Guest
Satisfaction with NHS hits all-time high
Reply #5 on: March 22 2011, 04:13 pm

In 2009, 64 per cent of people were very or quite satisfied with the way that the NHS was run, the highest level since the British Social Attitudes (BSA) survey began in 1983 (when the figure was 55 per cent). When Labour came into government in 1997 the satisfaction level was just 35 per cent.

Analysing the figures, Professor John Appleby, chief economist at The King's Fund think-tank, wrote in a paper published by the British Medical Journal: "The NHS must have been doing something right to earn this extra satisfaction—something even Conservative supporters have noticed, and something probably not unadjacent to the large rise in funding since 2000.

"Future BSA surveys will reveal how satisfied the public remain as funding for the NHS is squeezed and the government's proposed reforms take shape on the ground."

At the same time, 80 per cent of people were satisfied with the service they received from their GP and a National Mastectomy and Breast Reconstruction Audit showed that 88 per cent of women with breast cancer who went to hospital said they had been treated with dignity and respect.

The Department of Health said: "We welcome the findings which show public satisfaction levels are good, particularly with GPs. Our reforms will empower GPs, not bureaucrats, to commission services. If we want to sustain the NHS in the future, we need to modernise it now. We cannot afford not to, when on things like cancer survival rates [we] still rank among the worst in Europe."

http://www.publicservice.co.uk/news_story.asp?id=15839
Logged
kevinkelleher
Guest
Re: Lansley burying good news?
Reply #6 on: March 29 2011, 12:25 pm

Paul hi,

The DOH have updated and included
The Public perceptions of the NHS has been running two – three times a year since Spring 2000.   It is commissioned by DH and conducted by Ipsos Mori. The results of this study form an overall picture as perceived by the public of  the NHS as a whole.  Core questions are asked in each wave of the survey, but there is flexibility which allows us ensure that the survey reflects the most current issues facing the NHS.  This survey complements other major surveys commissioned by DH but is unique in the fact that it focuses on the general public, rather than just patients, and therefore provides an independent view on how key NHS issues are regarded by the public.
Survey reports

Summary reports and tables.

    * Download Public Perceptions of the NHS and Social Care March 2010 (PDF, 1051K)

http://www.dh.gov.uk/en/Publicationsandstatistics/PublishedSurvey/ListOfSurveySince1990/Generalsurveys/DH_4129933
Logged
Paul Clift
Member
Posts: 467
Re: Lansley burying good news?
Reply #7 on: March 29 2011, 12:54 pm

Kevin - many thanks for this, it's much appreciated. Satisfaction levels this high do seem to challenge  Lansley's claim that the NHS "is falling short and needs urgent change."
Logged
kevinkelleher
Guest
NHS staff survey 2010 - CQC
Reply #8 on: March 31 2011, 09:49 am

This is the eighth annual survey of NHS staff. The results help trusts to review and improve the work experiences of their staff so that they can provide better care to patients.

The results of the survey will be used to:

    * inform patients and the public of each trust’s results
    * feed our regulatory activities such as the monitoring of ongoing compliance and reviews

The Department of Health will also use the results to inform commissioning, service improvement and performance measurement, and to review and inform NHS policies.
National results

Almost 306,000 NHS staff were asked about their experiences between October and December 2010. Of these staff, 54% responded.

The 2010 survey reports 38 key findings about working in the NHS. 13 of these findings show improvement from last year’s survey, eight have deteriorated and 10 have remained the same.

The wording and response options for seven key findings changed for 2010, and therefore comparisons of these findings cannot be made.
Key findings

Among those staff who responded:

    * 77% have had appraisals in the last 12 months (69% in 2009)
    * 64% are happy with the standard of care provided by the trust (an increase from 62% in 2009)
    * 68% of staff say hot water, soap and paper towels are ‘always’ available when they need them (compared to 71% in 2009), whilst 60% say they are 'always' available to patients (a decrease from 63% in 2009)
    * 41% have good opportunities to develop in their work (compared with 44% in 2009)
    * 28% said that they will look for a new job in the next 12 months (up from 22% in 2009)
    * 8% reported experiencing physical violence from patients, relatives or other members of the public, while 15% said they have been subject to bullying, harassment and abuse

Find out more about the results of this survey in Key findings:

    * Download the Key findings report for this year's survey

Feedback reports for NHS trusts

Each trust has received a detailed feedback report of  the findings.

The reports include information on local changes since 2009, a benchmarked analysis of findings and data by occupational and demographic groups.

    * Results for individual trusts

Download the questionnaires used in this survey

    * Questionnaire completed by staff at acute trusts
    * Questionnaire completed by staff at primary care trusts
    * Questionnaire completed by staff at mental health trusts
    * Questionnaire completed by staff at ambulance trusts

http://www.cqc.org.uk/aboutcqc/howwedoit/engagingwithproviders/nhsstaffsurveys/staffsurvey2010.cfm
Logged

Print
Pages: 1

+ UKCAB + Public area + News, events, announcments + Lansley burying good news?